At t6com, we believe that entertainment should always stay enjoyable. Our responsible gaming framework gives every player on our platform — from Jakarta to Bali — the tools, information, and support they need to keep their experience fun, controlled, and within healthy limits.
t6com's responsible gaming program is built on six practical commitments that put your wellbeing ahead of everything else.
Every account applicant must confirm they are at least 21 years old during registration, and must pass our full KYC identity check before any withdrawal is processed. Accounts found to belong to anyone under 21 are permanently closed and all funds are returned to the depositing source.
Set daily, weekly, or monthly deposit caps on your account in Indonesian Rupiah (IDR) at any time. Limits take effect immediately when reduced, and any request to increase a limit is subject to a 72-hour cooling-off period to prevent impulsive decisions.
Activate a temporary account time-out from 24 hours up to six weeks. During a time-out your account is suspended — you cannot log in, place bets, or make deposits — giving you space to step back and reassess without permanently closing your account.
Request a formal self-exclusion for a defined period — from three months to five years — or opt for a permanent exclusion with no future reinstatement. Once self-exclusion is confirmed, access is blocked immediately and cannot be reversed before the minimum period expires.
Our responsible gaming system continuously monitors play patterns for indicators of probl em gambling — including extended session lengths, rapid stake increases, and unusual deposit frequency. If thresholds are crossed, our team proactively reaches out to offer support.
Our Indonesian-speaking support team is available around the clock — every day of the year, including Idul Fitri, Nyepi, and other public holidays — to assist any player who needs to discuss their gambling habits, activate a limit, or request exclusion.
t6com sets the minimum age for all platform services at 21 years. This applies to every product we offer — sports betting on BRI Liga 1, EPL, and international tournaments; live casino tables streamed in real time; togel (Indonesia's traditional numbers lottery); slot gacor (high-RTP slot games); and all other betting verticals.
Age verification is performed at two stages: at account registration (where you self-declare your date of birth) and again at the KYC stage (where a government-issued document — KTP, passport, or SIM — must be submitted and verified against your registration details). Any discrepancy results in immediate account suspension pending review.
We strongly encourage parents and guardians to use parental-control software to prevent underage access to online gambling platforms. If you suspect a minor in your household has accessed t6com, contact us immediately at [email protected].
Research consistently shows that individuals who begin gambling before the age of 21 face significantly higher lifetime risk of developing problem gambling behaviours. t6com's 21+ threshold reflects this evidence and aligns with the standard applied by internationally licensed operators serving the Indonesian market.
Every t6com account comes with a full suite of self-management tools accessible directly from your account settings. No waiting period, no approval required for protective actions.
Cap how much IDR you deposit over a daily, weekly, or monthly window. Reductions are instant; increases require a 72-hour review window.
Define the maximum net loss you are comfortable with over a set period. Once your limit is reached, no further wagers will be accepted until the window resets.
Set a session reminder that notifies you after a specified duration of continuous play — 30 minutes, 1 hour, or any custom interval you choose.
Enable on-screen prompts at regular intervals showing your current session duration, total bets placed, and net result — a factual snapshot to help you make informed decisions.
Need a short break? Activate a time-out of between 24 hours and 6 weeks. Your account is suspended for the selected duration. Pending withdrawals of verified balances continue to be processed during your time-out.
Request a formal exclusion for a period of 3 months, 6 months, 1 year, 2 years, 5 years, or permanently. During exclusion you cannot register a new account. Permanent exclusion is irreversible.
Opt out of all promotional communications — bonus offers, reload campaigns, seasonal promotions tied to events like Idul Fitri or Indonesian Independence Day — without closing your account. Standard transaction and security notifications remain active.
Problem gambling can develop gradually and is often difficult to recognise from the inside. The signs below are widely recognised by international gambling support organisations. If several of these apply to your recent experience, we strongly encourage you to use our self-exclusion tool or speak with a support professional.
The questions below are adapted from the PGSI (Problem Gambling Severity Index), a globally used screening tool. Reflect honestly — this check is entirely private and is not submitted to t6com.
Requesting self-exclusion on t6com is straightforward. The process below can be completed entirely through your account portal or via email to our responsible gaming team. Once initiated, exclusion takes effect within one business hour during standard operating hours (WIB, UTC+7).
Access your t6com account using your registered email address and password. If you have lost access to your account, contact our support team at [email protected] for assistance before proceeding.
Go to Account Settings → Responsible Gaming → Self-Exclusion. This section is accessible at all times, including during any active session.
Choose from the available options: 3 months, 6 months, 1 year, 2 years, 5 years, or Permanent. Read the terms for each option carefully — permanent exclusion cannot be reversed under any circumstances.
Review your selection and confirm. You will receive a confirmation email at your registered address. Your account access will be blocked within one business hour of confirmation. Any verified, withdrawable balance will be returned to your nominated bank account (BCA, BRI, BNI, Mandiri, or your registered e-wallet — OVO, DANA, GoPay, ShopeePay, or LinkAja).
If you are unable to access your account or prefer to speak with our team directly, email [email protected] with the subject line "Self-Exclusion Request" and include your registered username or email address. Our responsible gaming team will process the request and confirm by return email.
| Duration | Reversible? | Cooling-Off |
|---|---|---|
| 3 Months | After expiry | 7 days |
| 6 Months | After expiry | 7 days |
| 1 Year | After expiry | 14 days |
| 2 Years | After expiry | 14 days |
| 5 Years | After expiry | 30 days |
| Permanent | Never | N/A |
If gambling has stopped being fun and is starting to affect your life, your finances, or the people around you, help is available. Reach out to t6com directly or contact an independent support organisation.
Our dedicated responsible gaming specialists are available 24/7 in Indonesian and English. They can activate limits, process exclusions, and provide referrals to professional counselling.
[email protected]For account-related queries, deposit and withdrawal assistance, or general platform questions, our main support team is available around the clock via live chat and email.
[email protected]For confidential, professional support beyond what t6com can offer, we encourage you to seek assistance from internationally recognised problem gambling counselling and mental health services.
Ask our team for referralsOur commitment to responsible gaming sits alongside a transparent set of policies. We encourage all members to read and understand the full Terms & Conditions and Privacy Policy before playing.